Maintenance to Syncing/Uploads/Archive

Sumo With Wrench
We’re doing some maintenance on the parts of appFigures that handle syncing and uploading reports as well as the archive. Everything should be back up by 9pm 2am EST. While this is going on you may see empty region reports and other weirdly displayed data, but have no fear your data is as safe as can be.

When it’s all behind us you can expect a genius importing engine that can eat even the most disgustingly mangled reports.

The Ultimate Showdown

A few months ago we (somewhat) sponsored and (mostly) hung out at an incredible iPhone development conference, 360iDev.

Part of being a sponsor meant we could throw a Tuesday-night nerd party. So naturally we chose to have a sumo competition for an iPad. Recently a video of this abomination to good taste surfaced and we knew we needed to show it to you.

This was the final showdown. A lot was at stake. Men were made and broken in inflatable suits. To the winner: everlasting glory and a smooth, sexy electronic joy-machine. To the loser: a beer and a promise that we wouldn’t tell his wife.

Take a look:

Thanks to David “Bloodsausage” Ballard of TapMeGames
and Doug “The Baconator” Sjoquist of Sunetos, Inc for being great sports and putting on a jolly good show.

Thank You for Being a Part of Our Community!

When we first opened up appFigures to the public we knew we wanted to create a place for our members to be able to talk to us directly as well as interact with others freely and about anything. That’s the day our twitter-like community was born.

Just last week we surpassed 2,500 posts. We call that an achievement!

So we wanted to thank all of you for being a part of the community, for the feedback, and for helping other members when they have questions.

If you’ve visited the community recently you’ve probably noticed the addition of gravatars to posts. That’s the first improvement of many we’ll be adding to the community over the next few months. Our goal is to make it the ultimate place for developers to discuss everything iPhone and ipad (and appfigures, too).

P.S – If you’re curious about gravatars check out www.gravatar.com

Improved Data Tables

Over the last few months Apple has introduced new data to iTunes Connect reports. We’ve started tracking this new information and have added it to data tables in all reports.

New information includes:

App Returns
The number of purchases that were refunded by Apple due to user request. A return means money was taken away from your account.

Promo Codes Used
The number of downloads that came from a promo code you handed out. Unfortunately there is no way to know which actual code was used…

Gifts Redeemed
The number of times your app was downloaded by a user that received it as a gift. Gifting apps results in two transactions in iTunes Connect reports, one for the actual purchase (not download), and for the actual download (no payment). Gift redeems show the number of downloads.

With this new data, we’ve changed the formula we use to calculate the total sales. The old formula was pretty straight forward, just downloads. The new formula, which takes into account all new inputs mentioned above is as follows:

Total Downloads = New Downloads + Promo Downloads – Returns

Gifts redeemed are not added as they do not reflect the actual purchase but only its download counterpart. The actual purchase was counted as a standard download when it happened.

Temporary Ranks Outage

As you may already know, earlier today we had a ranks outage that lasted from 11AM to 2PM, so your reports will currently show a big blank gap for that period. Yikes!

We do have some good news: Ranks began aggregating on schedule again at 3PM and have continued since.

And we have even better news: We traced this back to an issue in our reports display engine and our team is currently working to fix it. We expect to have it resolved within the next few hours. Once corrected those ranks will display properly and that big gap will go away forever.