Introducing Review Alerts: Your Reviews Delivered to Slack and Email

Introducing review alerts to email and Slack | from appFigures

TL;DR Review Alerts notify you when your apps get new reviews from any store or country, with support for powerful filters. Visit the reviews report to get started.

We love app reviews. Sure, they can get a little ridiculous, but they can also be delightful and at times even touching. Regardless they usually provide very valuable feedback to app makers. With so many app stores and countries that user reviews can come from, finding the useful ones might require a little help though.

Our Reviews Report makes it easy to search through all your reviews, and Review Cards are a beautiful way to share them with the world. Today we’re unveiling another important convenience: Review Alerts, to make sure you never miss important user feedback.

Integrated with Slack and email

We’ll automatically send new reviews to where you and your team are hanging out. We’re launching with support for Slack and email and we’ll be adding more convenient integrations in the near future.

App reviews sent automatically by email and to Slack

Track multiple apps from every store and country, and in every language

Every app store has its own way of doing things, which can be a real challenge when releasing apps on multiple platforms. As usual we worked hard to make sure those disparities become completely invisible. We’ll seamlessly notify you about reviews for multiple apps at once, across every store we track and every country. In other words, we’ll let you know about any review from anywhere. For extra convenience we’ll also automatically translate reviews to the language of your choice.

Super simple set up

To get started just configure the reviews report as you normally would, then hit the new Create an alert button. You can mix and match several powerful filters to make sure you only see the reviews that matter to you and your team. You can filter by keyword, star rating, and country.

Set up a review alert for all of your apps in seconds

Filters that save you time

Filters let you customize what kind of reviews you’d like to be alerted about. Below are some filter combinations to give you a taste of what’s possible:

  • Just 4 and 5 star reviews – Get only positive reviews. Useful for marketing. Even better with Review Cards.
  • Reviews mentioning “Crash” or “Bug” – Reviews your developers may be interested in.
  • 1 and 2 star reviews – Reviews your support team may want to take a look at.
  • Negative reviews mentioning “John Stamos” – If you decided to try something new for April Fool’s and wanted to see if it backfired.

What interesting/crazy/useful alerts have you come up with? Tweet them @appfigures so we can share them with the world.

Even more coming up

We’re very excited about the possibilities that Review Alerts open up and we have a lot more types of alerts planned. Soon you’ll be able to receive notifications whenever anything notable happens with any of the apps you track.

We’re also working to integrate Review Alerts with more third-party services so we can send them exactly where you need them to be. We’d love to know which ones would be most helpful to you and your team. As always you can tweet at us or send a good old email.

New: Track App Usage With appFigures

In-app analytics in appFigures

Giving you a complete picture of the performance of your apps is at the core of what we do. Combining different app store metrics like revenue, ranks, and reviews provides tremendous value because it lets you connect the dots. Today the list of data sets we track grows to include a really important one — app usage!

Introducing app usage reports

Track app usage with appFigures

Earlier today we rolled out a new suite of reports that focus on app usage. Much like our other reporting suites for revenue, etc. usage reports provide a simple yet powerful way to view usage data by date, country, or by app.

With the new reporting suite we’ve simplified tracking app usage. The new reporting suite is also deeply integrated with all of your other reports, making it easy to view app store + app usage metrics in one place.

The new reports have built in overlays that include both usage and app store metrics. Using overlays you can select any two metrics from any report on the platform and view them together to answer important questions about your portfolio. Here are a few examples:

  • Downloads vs. Active users – What’s your usage conversion rate?
  • Sessions vs. Active users – How engaged are you users?
  • Sessions/user vs. Avg. session length – Are your users spending time in your app, or using it in bursts?
  • Active users vs. Total revenue – How does your revenue compare to usage?
  • Sessions vs. Ad revenue – Does your ad revenue scale?
  • Avg. session length vs. In-app purchases – How does revenue scale with engagement?

New integrations

You’re probably expecting a link to download our SDK. Good news, we don’t require one, nor adding code to your apps for these to work. Instead, we’ve integrated with iTunes Analytics and Google Analytics.

iTunes Analytics

iTunes Analytics is built right into any iOS or tvOS app and is available right out of the box without the need to make any changes to your app. It’s really neat.

With iTunes Analytics you’ll have access to the following metrics:

  • Sessions
  • Active devices
  • Sessions/device
  • Crashes
  • Paying users

Learn more →

Google Analytics

Google Analytics is a free analytics service that goes beyond what iTunes Analytics provides and works across all platforms but requires that you add an SDK to your app. Once you have the Google Analytics SDK installed simply link your account and you’ll have access to these metrics:

  • Sessions
  • Active users
  • Avg. session length
  • Sessions/user
  • Views
  • Views/user
  • Unique views
  • Total session length
  • Crashes

Learn more →

If you’re using a different usage analytics SDK you’d like us to integrate please let us know.

We’re really excited about this new reporting suite and data sets, and hope they’ll help you uncover insights quickly so you can act on them and be more successful. If you have any questions don’t hesitate to get in touch directly or on Twitter @appfigures.

New: See Your Total Revenue Instantly With the New Revenue Report

See you true bottom line with the new Revenue Report

There are many ways to monetizing your apps. Be one of the many form of advertising, in-app purchases, or even charging for them (gasp!); some apps use a combination of these to maximize revenue. This means that your revenue can come multiple separate channels. While the site offers several different reports that keep track of all of those sources, we know it’s important to be able to easily keep an eye on one more important metric — total revenue.

We’re happy to be rolling out a brand new set of reports that focuses only on the bottom line. Say hello to the new Revenue Report!

The Revenue Report, just like its name, brings together all of your revenue sources into a single report. The report incorporates app sales, in-app purchases, ads, returns, educational sales, and most importantly, total revenue.

With the revenue report you can see all of those metrics with the same convenient charts, tables, and exporting options you’re used to from the sales and ads reports. In addition to the flexible display, the Revenue report also offers three different views, so you can group your revenue by date, country, and app.

One more thing! In addition to the new report, we’ve also added a new route to the API. The new route behaves just like the sales and ads routes but returns all of the new revenue metrics in a single call.

Here’s a sample response:

//GET /v2/reports/revenue?start_date=-30

{
    total: 6426.95,
    sales: 2504.09,
    iap: 1391.98,
    ads: 2121.11,
    returns: 109.77,
    edu: 300.00
}

Check out the documentation →


See the report in action in your account, and let us know if you have any questions.

Unleash Your App Reviews With Review Cards

Share app store reviews with Review Cards from appFigures

As online consumers we’re always looking for the best deal. Whether buying a car, a toothbrush, or an app, we always feel more comfortable reading a review or two before making any purchasing decisions.

As app developers we know the flip side is true as well: most apps live or die by their app store reviews. To stay on top of things, we often need to share them with our team or our users, but we resort to taking screenshots or copying text, which leave a lot to be desired.

Here at appFigures we think reviews deserve better than that, and we’ve set out to make them easier to share with everyone. Today we’re officially unveiling Review Cards and we’re excited to tell you how they will change the way you use reviews.

Share your reviews with anyone

Until today your reviews could only be viewed by members of your appFigures team, but with Review Cards you can easily share them with anyone. For example you may forward your team a bug report, show off a glowing testimonial to your twitter followers, or just have a hearty laugh with your friends.

Every single review is sharable. Just click ‘Share’ on the bottom-right: Sharing user reviews is easy with Review Cards from appFigures

Designed to be social

Review cards look great in every browser and on every social network. In fact, any app that utilizes Open Graph will automatically know how to render beautiful previews of the links you share. For example this is what a review looks when tweeted, or shared on Slack: Share app store reviews to Slack, Twitter, and other social networks using Review Cards from appFigures

Stays on brand

With Review Cards we set out to create something developers will actually want to share. Whether linking to it internally, tweeting it to your followers, or using it as a marketing tool, we figured you’d need it to look great.

More importantly, we wanted it to connect with your brand. So we put on our thinking caps and created an algorithm to do just that. Each review page is automatically themed based on the colors of its app, and the result is a unique experience that feels tailored to each product.

App store reviews are easy to share with Review Cards from appFigures

(You don’t have to take our word for it, try it out for yourself)

Supports all major app stores

Review Cards are built on top of our reviews engine, which means they’re available for all your apps in every major app store including: The iOS App Store, Google Play, Mac App Store, and Amazon Appstore. Windows reviews are coming soon too!

Built-in translation

When you share a review with someone you can optionally translate it to a language of your choice. Anyone viewing the review can also change the translation language on their own. That means you can send any review to a large multi-lingual group and feel confident that everyone will know what’s going on.

Try it: Original · Spanish · German · Chinese · Hebrew

Powerful traffic analytics

Share Your User Reviews and track stats

If you’re going to share reviews for marketing purposes you’ll need to know how effective they are. Because we love analytics so much, we built them right into every Review Card. Just append /stats to the end of any card’s URL to see how many people visited it, from which countries, and from what sources.

Drive more downloads

To make the most of every page view, we’ve included an app download badge in each card. It’s designed to be prominent, yet tasteful, which helps make Review Cards a great marketing tool. In fact we’ve already seen them make a significant impact in our own testing.

Stay on the lookout for more

We’ll be adding more ways to share your reviews, and to more places. You can also expect review sharing to show up in our app soon.

As always, we’d love your hear your comments. Get in touch directly or tweet @appfigures.


Log into your account to start sharing your app store reviews. Not tracking with us? You’re missing out on the most advanced report for your app store reviews. Sign up for a free trial now.

Tracking Sales, Ranks, Top Charts, and Featured Apple TV Apps

Track Apple TV apps with appFigures

Last week the new Apple TV started shipping to consumers. With sales expected to exceed 20 million units, developers haven’t missed a beat, launching more than 1,000 apps for the new hardware. And we’re barely a week in!

We rolled out support for tracking downloads and revenue for Apple TV apps last week, and today we’re adding hourly rank tracking, global top charts, and featured app tracking for Apple TV apps, giving developers precise competitive information in near real-time.

Track hourly ranks and top charts for Apple TV apps with appFigures

In addition to tracking downloads and revenue, we’re now also tracking hourly ranks, top charts, and featured apps from the new Apple TV App Store. Ranks and top charts are available for all categories (including Top overall, Entertainment, Games and all 16 games subcategories), all list types (including free, paid, and grossing), and all countries. With these additions, Apple TV apps can now be tracked with the depth and flexibility you’re used to for your other iOS, Mac, Android, and Windows apps.

To track your Apple TV apps simply link your iTunes Connect account. If you already have it connected the new apps should be added automatically for you and included in all reports.

Happy tracking!!

Now Tracking AppleTV Apps + a New Sales Metric for iOS Apps: Re-Downloads

Happy Friday folks. Apple has been busy lately, launching new devices and enhancing reports, which means we’ve got some updates for you iOS developers.

AppleTV App Tracking

Track your AppleTV apps with appFigures

The new Apple TV has started shipping today and we’re happy to report we’re already tracking Apple TV app downloads, revenue, and more. Your new AppleTV apps will be added to your account automatically. If you have Auto Activate turned on (the default), we’ll start tracking the new apps automatically. If you don’t, simply head into your Apps page and activate them.

New metric: re-downloads

Track app re-downloads with appFigures

Earlier in the week Apple introduced a new identifier but did not explain what it does. We had a theory that Apple confirmed yesterday – the new identifier is for re-downloads. Now that we know what this new identifier means we’re tracking it and have added it to the site. Soon it’ll be available in your email reports as well as through the API.

We hope you enjoy the new features. As always, if you have any questions don’t hesitate to get in touch.

New: App Store Ratings in the API

We’ve been working hard to improve the API, and have rolled out a highly requested addition – a route for app store ratings.

With the new /ratings route you’ll be able to get app store ratings for an app broken down by date and country.

You can get ratings for all of your apps by requesting /ratings directly, or get ratings for a specific app by passing in its product id: /ratings?products=5847866 (for Facebook iOS).

And here’s the response:

[
  {
    "product": 123901123,
    "region": "US",
    "date": "2015-10-23T00:00:00",
    "stars": [
      3190609,
      2770284,
      3312321,
      1881123,
      3421955
    ]
  },
  ...
]

The new route supports several filters and grouping options. Check out the documentation for more details.

The new /ratings route, like all other public routes, will work for any app in any of the major app stores. Apps you own are always free, others require enabling the Public Data API Add-On.

Introducing the appFigures iPhone App

appfigures_dashboard_half

I’m very excited to announce that appFigures for iPhone is available on the App Store right now!

For the past several months we’ve been hard at work building an entirely new analytics experience that’s designed for mobile from the ground up. Our new iPhone app is centered around visualizing important figures at a glance for when you’re on the go, while also allowing to drill-down and learn more about your data with ease.

Here are some features we think you’ll love:

  • View your combined revenue from app sales, in-app purchases, and ads.
  • Easily read all your reviews, translated to your language.
  • See quick totals for your entire app catalog or just a single app.
  • Pivot any dataset by date, product, country, store, and more for easy comparisons.
  • Report sharing, offline mode, and more.

appfigures_revenue_graph_half

There are many more handcrafted features for you to explore so head over and download it now. The app is available for free to all appFigures members, free or paid.

As always, we’d love to know what you think. So email us, tweet @appfigures, or send us feedback right from the app.

Now Tracking Amazon App Ranks From 10 New Countries

Amazon countries

Amazon’s Appstore has been a small but growing contender in the app store race. In 2014 the store nearly doubled its size. When we started tracking the Amazon Appstore it was only available in the U.S, but since Amazon has expanded to a few more countries. Today we’re rolling out hourly rank tracking for the Amazon Appstore from 10 new countries.

  • Australia
  • Brazil
  • Canada
  • China
  • France
  • Germany
  • Great Britain
  • Italy
  • Japan
  • Spain

You can now see the ranks for any app in the Amazon Appstore in the U.S. or any of the new countries, or check out the top apps in any category.

Coming Soon: appFigures Data in Your Adobe Analytics Dashboard

appFigures + Adobe

Earlier today Adobe announced that appFigures will soon be providing app store data to Adobe Analytics. That’s huge news for us and the timing couldn’t be any better, as next week we’ll be turning six!

We work hard to make app store analytics accessible, so when Adobe reached out to us a few months ago we were very excited to extend the data we’re already providing beyond the walls of appFigures. We know that the more data you have the better decisions you can make, and that’s the key to success.

We like working with Adobe for many reasons, but one that is very important to us is their approach to handling sensitive data, which is very similar to ours – your private data is yours, not ours. That’s why we don’t sell or share it with anyone.

Adobe’s Analytics Dashboards provides a variety of marketing metrics, and coming soon, those metrics will include a variety of app store metrics, including: detailed app downloads and revenue, hourly ranks, and app ratings. The integration, which we’re working to release later in April, will be available as a free add-on to all enterprise and publisher accounts.

We’re planning to start testing the integration later this month. If you’re using Adobe Analytics and would like to help with testing please get in touch.