On Thursday 1/5, appFigures will be unavailable between 9pm – 10pm EST for planned system maintenance. During this time you will not be able to log into your account or access the API.
Hourly ranks data will continue to update regularly and will be accessible once the maintenance is complete.
The appFigures Team
UPDATE: Access to the site has now been restored for all users.
UPDATE #2: Access to the API has now been restored as well.
We’re currently having some issues that are preventing most users from logging in. We are working on getting this resolved and will update this post with any new info.
Sorry about this!
As you already know iTunes Connect was supposed to shut down for a week starting the 22nd. Apple does this annually without explaining why. We recon it’s a fragile part of their system which isn’t a core component and they rather not worry about it during this time, but this isn’t the purpose of this post.
In the last two years the shutdown started pretty much on schedule. This year however, iTunes Connect didn’t go down on the 22nd but waited until the 23rd, and as of the 24th, is still up with reports for some.
At this time we, along most other developers, can no longer login to iTunes Connect, which is why syncing has been disabled on the site.
If you are one of the few who still can, download your report and then upload it into your appFigures account.
P.S. If you’ve received an email earlier saying “We were unable to login to your iTunes Connect account” this is the reason. It can safely be ignored.
Heads up: There’s an agreement that Android Market requires users to accept before new data can be grabbed. To ensure your data is syncing properly log into your Android Market account and accept the agreement.
Several members have reported not having sales data for their iOS and Mac apps for 12/16. We took a closer look and found that for some developers, daily reports for the 16th are simply not available for download within iTunes Connect. The preview is there but the complete report isn’t.
This is the first time we’re seeing this type of issue. In the past, when iTunes Connect had similar issues they were corrected in a matter of days.
If auto import is turned on for your account, when/if those reports do become available they will be imported into your account automatically.
When looking at your Ranks page, depending on the success of an app in a given country and category, it can be tough to get a clear idea of that app’s performance seeing it in a traditional 1-400 scale.
Enter a new way to graph ranks data: our Intelligent Filter. What makes it “intelligent”? To begin with, we cut dead space from the graph, so if an app consistently ranks in the 70s, you won’t have any portion of your graph dedicated to 1-50 or 100-400. This frees up a ton of room to give the app space, clarifying ups and downs so you can spot trends quickly and accurately.
What if in the Games category the app tends to rank in the 70s, but in the Top Overall category it’s usually between 225 and 325? In this scenario we break your graph into two independent sections, cutting out the empty white space in between.
Notice how the segment for the top rank spans 50 spots while the segment for the bottom rank spans 125 spots? This is indicative of the app’s performance in each category. In Games it’s fairly consistent and in Top Overall it has larger swings both up and down.
If you’re a veteran member you might recognize this filter. The new intelligent filter is similar to the previous version but this one’s even more intelligent.
While intelligent, this new filter may not fit everyone. You can always switch to one of the other filters to get a conventional graph. Above the graph you’ll see a pull down menu with more options.
We’ve just started tracking ranks for Newsstand apps. You can check ranks for these apps just as you would your normal apps by going into Reports > Ranks, and choosing the Newsstand app.
Included in our coverage are both iPhone and iPad magazines in the free, paid, and top grossing categories. All updated hourly!
We’ve just added support for China, Apple’s newest payment region.
Starting today when you check your Payment reports you might see one more region.
Since the new region has been added in the middle of the month, profits from sales before support was added will be reported in the World Wide region. Profits from sales that occurred after the addition of the new region will appear in the new China region.
Here’s Apple’s original email:
Additionally, because support was added during November, financial reports for November earnings from sales of your Apps in China will be split into two reports. Earnings from sales that occurred before support was added will be reported in the Rest of World (USD) financial report, and earnings from sales that occurred after this change will be reported separately in the new China (CNY) financial report.
The rumors are true. The anticipation is over. We’re now tracking the Android Market!
Last week we rolled out full support for the Android Market including access to sales, downloads, hourly ranks and real-time reviews.
To give a complete overview of sales and downloads we’ve integrated support for the Android Market dev center (for free apps) and Google Checkout API (for paid apps and in-apps). Ranks and reviews, just like on iOS, come directly from the Market.
If you have Android apps and haven’t linked your Market account yet, now is the time.
You’ve probably gotten an email warning of iTunes Connect’s upcoming holiday winter break. In case you haven’t received it or forgot about it already, here’s a reminder.
The blackout lasts from Thursday, 12/22 to Thursday, 12/29. During the period iTunes Connect reporting will screech to a halt which means there will be no new reports for us to import… dang.
Take note: Any change you make to your app during the blackout period will result in the app being unavailable for purchase. This includes scheduled price changes.
