We’re Now Tracking the New Kids Category in iTunes

Apple is getting serious about kids in the app store. This summer, additions to COPPA led to policy changes and a new top-level kids category.

Earlier this week we started tracking the new Kids category and all age groups. Top 200 ranks are tracked hourly.

Screen Shot blog

If you’re developing games for kids, you may want to read this article from our friends at momswithapps: How are kids’ app developers communicating to parents?

New: Google Play Status Report

A while back we introduced the ITC status page which shows current and historic release times for daily reports from iTunes Connect. It’s proven to be quite popular among everyone who relies on iTunes Connect, so today we’re rolling out the same report for Google Play.

If you’re ever unsure why the latest Google Play data isn’t showing up in your account this is a good first place to check.

The report is available at http://appfigures.com/playstatus or the support area of the menu.

Google Play Report Release Times

 

New: We’re Importing Monthly and Yearly Reports From iTunes Connect

Apple has recently added two new data sets to iTunes Connect, monthly and yearly. As you may have already noticed, we’ve added support for both new datasets so now we have support for the daily, weekly, monthly, yearly, and financial datasets across all sales reports.

Monthly reports are available for the last 12 months and all yearly reports are available from the beginning of time (2008).

New: Monthly and yearly reports

You can easily switch to the new reports by selecting monthly or yearly from the report set menu at the top of your sales reports.

A note on financial reports: Up until this update the Monthly/Financial report set contained financial reports for iOS and Mac apps. Since the financial reports don’t align with monthly reports we’ve separated the combo dataset into two sets: monthly and Financial.

Great News About Google Play!

Over the last few weeks some members have been experiencing connectivity issues with Google Play. The issue, which affected less than 10% of accounts, forced members to reset the password of their Google account after syncing because Google saw our sync as a suspicious login.

No one really knows how Google decides which login attempt is suspicious or not which made resolving this a bit wee difficult. After several code changes, a new sync server, and ultimately direct help from Google though we’re happy to say that this issue has finally stopped.

If you had to re-link or re-verify your account over the last month or so we are sorry! Although this was somewhat outside of our control we feel it is our responsibility to provide smooth and issue-free syncing so we really appreciate the patience you’ve shown while we were working to resolve this.

Ariel and the appFigures Team

P.S. – We don’t believe you should have to pay for service we did not provide and so we will be crediting affected accounts within the next few days.

Possible Incomplete Reports From iTunes Connect for Feb. 13

We’ve heard from a number of our members in the last hour or so, informing us that Apple has replaced their data for February 13, 2013 because the originally published daily report may have been incomplete.

In order to ensure your reports are as accurate as possible we recommend replacing the report for 2/13. We’re automatically replacing reports in the background right now for all members who have auto-import enabled. If you don’t have auto-import on in your account, you should manually replace the report by following the steps below:

  1. Go into your Archive
  2. Delete the report for 2/13
  3. Go into the Sync page and sync the account

Let us know if you have any questions or need additional help with getting your data updated.

iTunes Connect Is Having Some Technical Difficulties

Early this morning we noticed that some of our members are not getting data for their iOS and Mac apps. After thoroughly investigating the cause it’s apparent that this issue has to do specifically with one component of iTunes Connect being down–a part that plays an important role with in way we grab data your data and deliver it to your appFigures account. Once Apple has resolved the issue on their end everything will be golden.

We’ll import your iTunes Connect data the moment your reports become available, and send out email reports soon after. We’ll keep you updated to our progress. Thanks for your patience!

 

 

New: RSS Feed for App Store Reviews

At appFigures we love to find new ways of making developers’ lives easier. A few months ago we unveiled a brand new reviews engine that lets you search through your app store reviews with full text search. Today we’re making using reviews even more accessible by adding the ability to create RSS feeds for app store reviews.

To create an RSS feed click the RSS icon at the top of the new reviews report and the feed will open in a new tab. The feed will include any filters that you’ve set and the apps that are selected. This means you can keep tabs on your reviews from afar without losing any of the filtering goodness you have on the site.

Oh, there’s no limit on the number of feeds you can create.

Happy RSSing :)

The Brand New Featured Report

Believe it or not most developers have no clue if their apps are featured. Unless you’ve just had a huge sales spike you’re probably not in the mood to go looking through every featured section of every store and country. And when you are in the mood there is just no easy way to do it.

That’s why we’ve spent the past several months perfecting the new featured report. It’s one of the coolest reports we’ve ever built and you can give it a try right now.

How we made it

Much like a delicious sandwich, a great report starts with the best ingredients. First we set out to create a system to collect as much juicy featured data from the app stores as possible. Like most prototypes it took more than a few iterations to get right, but we wound up with a robust engine that scans all the featured areas from iTunes, iPhone, and iPad stores.

When first looking at all the data we gathered, we were surprised at just how much featured data is out there. We found that being featured isn’t uncommon and that even an unknown app is likely to get featured somewhere.

Making it look right

We quickly realized that featured data is unlike any other in our system and decided to come up with a fresh idea to visualize it. After what felt like an endless amount of iterations here’s what we came up with:

Am I featured right now?

Our primary goal was to immediately answer the question “Am I featured right now?”, so when you open the report that’s the first thing you see.

For these screenshots we randomly picked a few apps that are currently featured

We automatically search through all the apps in your account instead of asking you to pick specific ones. We believe that being featured is special enough that you’d want to know if any of your apps are in the spotlight. This also keeps interaction simple and the UI light. If as time goes on we see a real need for picking specific apps we will add that functionality.

Viewing historic data

Some may say it only really matters where your apps are featured right now, but there are good reasons to check out where they were featured in the past (finding trends, showing off, etc.). To make this task a bit easier we automatically look up and display historic data, grouped by week, immediately underneath today’s data.

Because data gaps aren’t uncommon when it comes to being featured we automatically collapse empty time spans.

That frees your from playing the date guess-and-check game to figure out which date ranges contain data. For this very reason we were able to do away with the standard date range picker and the complexities it adds.

Traversing the past with style

If you want to know more about the featured history of your apps, but you’re not looking for any particular date, you can just scroll to the bottom of the timeline and press “Load earlier weeks”. Alternatively, If you have a specific time period in mind you can change the starting date of the timeline from today (the default) to any other date in the past.

As you can see this isn’t a traditional date picker. It’s a simple yet powerful new way to pick dates that we’re introducing with this report. Instead of asking you to choose a date on the calendar grid it lets you type it in plain English.

To make this work well we built our own natural language parser for dates. It understands organic and relative dates like “first week in april” and “last week” as well as formal formats like “11/4/12” and “Oct 4”. When first testing it out we fell in love with how easy it was to communicate dates to the machine that we decided to completely do away with the calendar. We include some examples of acceptable input in the report, though they only scratch the surface. We invite you to play with it and try different things.

Drilling down to the details

To save you some time when looking through the timeline we aggregate the number of lists an app is featured in and place it in a badge by the app’s icon. Clicking an app fills the right side of the screen with details about where exactly the app was featured.

If the app was featured in more than one country or category you’re given the option to group the lists accordingly.

To drill down further, each section can be expanded to show the exact locations at which the app was featured.

More to come

We’re currently tracking featured data for iOS and Mac apps, and are working to download data for Google Play and the Amazon Appstore.

Also coming up is an indicator in your email report to let you know when your apps are featured.

What do you think?

We quietly rolled out this report several days ago, and have already gotten some great feedback. Please share your comments with us by suggesting features, sending an email, tweeting, or just leaving a comment on the blog.

An Update About Reviews

Reviews have been in a bit of flux in the past few days. We’ve been polishing up the beta reviews report, and have been experiencing increased traffic with the classic report, causing some issues. Here’s what’s going on:

Classic reviews

Over the last few days we’ve started to experience connectivity issues due to an increase in traffic. These connectivity issues are causing some review requests for Mac and iOS apps to fail. We’re working to resolve those issues as we speak.

Since beta reviews and classic reviews run on completly separate systems these connectivity issues are only affecting classic reviews.

We’ll update this post once this is sorted out.

Beta reviews

We’ve been improving the back-end of the new reviews report (still in beta), so if you had any missing data issues recently they should be fixed now. If you haven’t already checked out the beta we recommend taking it for a spin :)